Your Privacy Is Important Here
Learn how we collect, use, and safeguard your information in line with Malaysian law
Introduction to Our Privacy Approach
At Praelovia, we take your privacy seriously and ensure all information is managed responsibly under the Personal Data Protection Act (PDPA) in Malaysia. Our commitment is to clarify our data collection policies and explain how your personal details are treated throughout your experience on this site.
We encourage you to review this policy carefully to better understand your rights and choices regarding personal data. By using our services, you agree to our data collection and usage methods outlined below, always in compliance with Malaysian regulations.
Types of Data We Collect
We collect information you provide directly and data gathered automatically through cookies and analytics when you use our website.
Direct Information You Provide
- • Contact details submitted through forms or registration
- • Details in feedback or inquiries you share
- • Preferences you update on your account profile
- • Communications for support or questions
- • Other information you choose to enter
Automatically Collected Information
- • Device information such as browser type and model
- • Technical logs including browsing timestamps
- • Usage patterns and interaction statistics
- • Referring and exit web pages
- • Cookies and similar tracking technologies for analytics
How We Use Collected Data
Your data is used to operate this website, enhance user experience, and fulfil legal requirements.
- • To provide and personalize website content
- • To respond to user requests or queries
- • To ensure website security and integrity
- • To analyze traffic for improvements
- • To send important notifications or updates
- • To comply with Malaysian legal obligations
- • To measure website engagement and reach
Our Commitment: We are committed to protecting your privacy and maintaining transparency with how data is processed while complying with Malaysia’s PDPA.
How and When Your Data Is Shared
We only share data when required by law, for website operation, or with service providers who maintain strict privacy standards.
Third-Party Service Providers
Some data may be processed by providers helping us host the website, analyze analytics, or deliver notifications, bound by confidentiality agreements.
Legal or Regulatory Requirements
Data is disclosed if required by Malaysia’s laws or when legally obligated by authorities.
Aggregated and Anonymous Data
Anonymized analytics may be used for statistical research or improvement evaluations.
Your Rights and Choices
You have control over your personal data, with rights to access, rectify, delete, restrict, or object to its processing, as permitted by law.
- • Request information held about you
- • Ask for corrections to inaccurate data
- • Request to delete your personal data
- • Request a copy of your data provided
- • Object to data processing based on valid reasons
- • Request to restrict certain data uses
To exercise any of your data rights, please contact us by email or phone. We take your requests seriously and aim for timely responses.
How We Secure Data
We use industry-standard technical and organizational measures to protect your data from unauthorized access or misuse.
Technical Security Measures
- • Encrypted data transmission using HTTPS protocols
- • Firewalls to guard internal systems
- • Role-based access controls for our staff
- • Continuous monitoring for suspicious activity
Organizational Safeguards
- • Regular staff privacy awareness training
- • Documented incident response procedures
- • Data protection roles and responsibilities assigned
- • Routine policy and compliance reviews
Data Retention and Deletion Policy
We only keep data as long as necessary for its purpose, following Malaysian law and internal policies.
- • Held while your account is active
- • Kept for limited analysis purposes
- • Stored to support communications with you
- • Handled securely with retention limits
- • Retained with consent and can be erased
Personal data is deleted once purpose is fulfilled or if you request removal.
International Transfers of Data
Data may be transferred abroad only when necessary and with appropriate protections in line with PDPA requirements.
- • Adequate level of protection ensured
- • Transfers follow contractual safeguards
- • Data transferred for hosting or analytics only
- • You’ll be informed if transfer circumstances change
How Cookies Are Used
We use cookies to enhance website functionality, analyze traffic, and deliver relevant content based on usage patterns.
Types of Cookies We Use
- • Enable core functionality for the website
- • Collect aggregated usage analytics
- • Remember your content preferences
- • Enhance general browsing experience
You can adjust cookie preferences within your browser at any time.
Changes to This Policy
We update our privacy policy to reflect changing services or legal requirements. Any changes will be communicated clearly.
- • Policy update notifications on our website
- • Email alerts to registered users
- • User dashboard communications
- • Archived versions will remain accessible
Please review this policy from time to time to stay informed.
How to Contact Us
Reach out for any concerns or privacy requests.
Praelovia
Mercu 2, Jalan Yap Kwan Seng, Kuala Lumpur 50450 Malaysia
Phone: +60 5-212 0716
Email: content@praelovia.com
Last updated: January 23, 2026
Effective starting January 23, 2026